/* ════════════════════════════════════════════════════
   Turf AI Support – CSS Front-End v4
   Layout float-based pour compatibilité maximale thèmes
   ════════════════════════════════════════════════════ */

:root {
    --tas-green:    #1a4731;
    --tas-green-md: #2d6a4f;
    --tas-green-lt: #52b788;
    --tas-gold:     #f59e0b;
    --tas-gold-dk:  #d97706;
    --tas-white:    #ffffff;
    --tas-bg:       #f5f7f5;
    --tas-card:     #ffffff;
    --tas-border:   #dde8e1;
    --tas-text:     #1e293b;
    --tas-muted:    #64748b;
    --tas-red:      #ef4444;
    --tas-radius:   12px;
    --tas-shadow:   0 2px 16px rgba(0,0,0,.07);
}

/* ════════════════════════════════════════════════════
   RESET boîte pour tout ce qui touche au plugin
   ════════════════════════════════════════════════════ */
.tas-wrap-outer *,
.tas-wrap-outer *::before,
.tas-wrap-outer *::after {
    box-sizing: border-box;
}
.tas-wrap-outer {
    font-family: 'Segoe UI', system-ui, -apple-system, sans-serif;
    color: var(--tas-text);
    width: 100%;
}

/* ════════════════════════════════════════════════════
   HERO PLEINE LARGEUR
   ════════════════════════════════════════════════════ */
.tas-hero-fullwidth {
    width: 100vw;
    position: relative;
    left: 50%;
    right: 50%;
    margin-left: -50vw;
    margin-right: -50vw;
    background: linear-gradient(135deg, #0a2416 0%, var(--tas-green) 50%, var(--tas-green-md) 100%);
    padding: 52px 24px 48px;
    text-align: center;
    overflow: hidden;
}
/* Points décoratifs */
.tas-hero-fullwidth::before {
    content: '';
    position: absolute; inset: 0; pointer-events: none;
    background-image: radial-gradient(circle, rgba(255,255,255,.06) 1px, transparent 1px);
    background-size: 28px 28px;
}
/* Lumières douces */
.tas-hero-fullwidth::after {
    content: '';
    position: absolute; inset: 0; pointer-events: none;
    background:
        radial-gradient(ellipse at 15% 85%, rgba(82,183,136,.18) 0%, transparent 50%),
        radial-gradient(ellipse at 85% 15%, rgba(245,158,11,.1) 0%, transparent 50%);
}
.tas-hero-content {
    position: relative; z-index: 2;
    max-width: 720px; margin: 0 auto;
}
.tas-hero-icon   { font-size: 48px; display: block; margin-bottom: 12px; line-height: 1; }
.tas-hero-title  { margin: 0 0 10px; font-size: 30px; font-weight: 800; color: #fff; line-height: 1.2; letter-spacing: -.3px; }
.tas-hero-sub    { margin: 0 auto 18px; font-size: 15px; color: rgba(255,255,255,.75); max-width: 480px; line-height: 1.6; }
.tas-hero-back   { color: rgba(255,255,255,.75); text-decoration: none; font-size: 13px; font-weight: 500; display: inline-block; margin-bottom: 10px; }
.tas-hero-back:hover { color: #fff; }
.tas-hero-badges { display: flex; justify-content: center; gap: 10px; flex-wrap: wrap; }
.tas-hero-badge  {
    background: rgba(255,255,255,.14);
    border: 1px solid rgba(255,255,255,.22);
    color: rgba(255,255,255,.92);
    border-radius: 20px; padding: 5px 16px; font-size: 12px; font-weight: 500;
}
.tas-badge-new { background: rgba(34,197,94,.3); border-color: rgba(34,197,94,.5); color: #86efac; }

/* ════════════════════════════════════════════════════
   LAYOUT : FLOAT-BASED (compatible tous thèmes)
   ════════════════════════════════════════════════════ */

/* Clearfix */
.tas-page-grid::after {
    content: ''; display: table; clear: both;
}
.tas-page-grid {
    width: 100%;
    margin-top: 30px;
}

/* Colonne formulaire — prend tout l'espace moins la sidebar */
.tas-form-col {
    float: left;
    width: calc(100% - 290px);
    padding-right: 24px;
}

/* Sidebar — fixée à droite */
.tas-sidebar {
    float: right;
    width: 266px;
}

/* Colonne unique */
.tas-single-col {
    width: 100%;
    margin-top: 28px;
}

/* ════════════════════════════════════════════════════
   FORMULAIRE
   ════════════════════════════════════════════════════ */
.tas-form-card {
    background: var(--tas-card);
    border: 1px solid var(--tas-border);
    border-radius: var(--tas-radius);
    box-shadow: var(--tas-shadow);
    padding: 28px 30px;
}
.tas-field-group { margin-bottom: 20px; }
.tas-field-group > label {
    display: block; margin-bottom: 7px;
    font-size: 13px; font-weight: 600; color: var(--tas-text);
}
.tas-field-group label .required { color: var(--tas-red); }

/* Select */
.tas-select-wrap { position: relative; }
.tas-select-wrap::after {
    content: '▾'; position: absolute; right: 13px; top: 50%;
    transform: translateY(-50%); font-size: 15px; color: var(--tas-muted); pointer-events: none;
}
.tas-form-card select,
.tas-form-card input[type="text"],
.tas-form-card textarea {
    display: block;
    width: 100%; background: var(--tas-bg); border: 2px solid var(--tas-border);
    color: var(--tas-text); border-radius: 8px; padding: 10px 13px;
    font-size: 14px; font-family: inherit; outline: none; margin: 0;
    transition: border-color .2s, box-shadow .2s;
    -webkit-appearance: none; -moz-appearance: none; appearance: none;
}
.tas-form-card select { padding-right: 36px; }
.tas-form-card select:focus,
.tas-form-card input[type="text"]:focus,
.tas-form-card textarea:focus {
    border-color: var(--tas-green-md);
    box-shadow: 0 0 0 4px rgba(45,106,79,.1);
    background: #fff;
}
.tas-form-card textarea { resize: vertical; min-height: 130px; }

/* ══ NOUVELLE UI PRIORITÉ ══════════════════════════ */

/* Animations clignotement */
@keyframes tas-blink-green {
    0%, 100% { opacity: 1; box-shadow: 0 0 0 0 rgba(34,197,94,.6); }
    50%       { opacity: .6; box-shadow: 0 0 0 5px rgba(34,197,94,0); }
}
@keyframes tas-blink-red {
    0%, 100% { opacity: 1; box-shadow: 0 0 0 0 rgba(239,68,68,.7); }
    50%       { opacity: .6; box-shadow: 0 0 0 5px rgba(239,68,68,0); }
}

/* Conteneur des deux boutons */
.tas-priority-group {
    display: flex;
    gap: 12px;
    flex-wrap: wrap;
    margin-top: 6px;
}

/* Chaque bouton-rectangle */
.tas-priority-btn {
    flex: 1 1 160px;
    display: flex;
    align-items: center;
    gap: 14px;
    padding: 14px 18px;
    border: 2px solid var(--tas-border);
    border-radius: 10px;
    background: var(--tas-bg);
    cursor: pointer;
    transition: border-color .2s, background .2s, box-shadow .2s;
    user-select: none;
    min-width: 150px;
}
.tas-priority-btn:hover {
    border-color: #94a3b8;
    background: #fff;
}

/* Cacher le radio natif */
.tas-priority-btn input[type="radio"] {
    display: none !important;
    position: absolute;
    opacity: 0;
    width: 0; height: 0;
}

/* Le rond */
.prio-dot {
    width: 18px; height: 18px;
    border-radius: 50%;
    background: #cbd5e1;          /* gris par défaut */
    border: 2px solid #94a3b8;
    flex-shrink: 0;
    transition: background .25s, border-color .25s;
    display: block;
}

/* Texte à côté du rond */
.prio-label-text {
    display: flex;
    flex-direction: column;
    gap: 2px;
}
.prio-label-text strong {
    font-size: 14px;
    font-weight: 700;
    color: var(--tas-text);
    display: block;
}
.prio-label-text small {
    font-size: 11px;
    color: var(--tas-muted);
    display: block;
}

/* ── État NORMAL sélectionné ── */
.tas-priority-btn.is-selected-normal {
    border-color: var(--tas-green-md);
    background: #f0fdf4;
    box-shadow: 0 0 0 3px rgba(45,106,79,.1);
}
.tas-priority-btn.is-selected-normal .prio-dot {
    background: #22c55e;
    border-color: #16a34a;
    animation: tas-blink-green 1.5s ease-in-out infinite;
}
.tas-priority-btn.is-selected-normal .prio-label-text strong { color: var(--tas-green); }

/* ── État URGENT sélectionné ── */
.tas-priority-btn.is-selected-urgent {
    border-color: var(--tas-red);
    background: #fef2f2;
    box-shadow: 0 0 0 3px rgba(239,68,68,.1);
}
.tas-priority-btn.is-selected-urgent .prio-dot {
    background: #ef4444;
    border-color: #dc2626;
    animation: tas-blink-red 1.2s ease-in-out infinite;
}
.tas-priority-btn.is-selected-urgent .prio-label-text strong { color: #b91c1c; }

/* Infos sous les boutons */
.tas-prio-info {
    margin-top: 10px;
    padding: 10px 14px;
    border-radius: 8px;
    font-size: 12px;
    line-height: 1.55;
    display: block;
}
.tas-prio-normal-info {
    background: #f0fdf4;
    border: 1px solid #86efac;
    color: #166534;
}
.tas-prio-normal-info a { color: var(--tas-green); font-weight: 700; }
.tas-prio-urgent-info {
    background: #fff7ed;
    border: 1px solid #fed7aa;
    color: #9a3412;
}

/* ── Anti-spam ───────────────────────────────── */
.tas-form-card input[type="number"] {
    display: block;
    width: 160px !important;
    background: var(--tas-bg); border: 2px solid var(--tas-border);
    color: var(--tas-text); border-radius: 8px; padding: 10px 13px;
    font-size: 14px; font-family: inherit; outline: none;
    transition: border-color .2s, box-shadow .2s;
    -moz-appearance: textfield;
    appearance: textfield;
}
.tas-form-card input[type="number"]::-webkit-outer-spin-button,
.tas-form-card input[type="number"]::-webkit-inner-spin-button { -webkit-appearance: none; margin: 0; }
.tas-form-card input[type="number"]:focus {
    border-color: var(--tas-green-md);
    box-shadow: 0 0 0 4px rgba(45,106,79,.1);
    background: #fff;
}

/* Compteur */
.char-count { display: block; text-align: right; font-size: 11px; color: var(--tas-muted); margin-top: 4px; }

/* Alerte */
.tas-alert {
    padding: 13px 17px; border-radius: 8px; margin-bottom: 20px;
    font-size: 14px; line-height: 1.5; display: block;
}
.tas-alert.success { background: #f0fdf4; border: 1px solid #86efac; color: #15803d; }
.tas-alert.error   { background: #fef2f2; border: 1px solid #fca5a5; color: #b91c1c; }

/* ── BOUTON ENVOYER ─────────────────────────── */
.tas-form-submit-row { margin-top: 10px; }
.tas-btn-submit {
    display: block !important;
    width: 100% !important;
    background: linear-gradient(135deg, var(--tas-green) 0%, var(--tas-green-md) 100%);
    color: #ffffff !important;
    border: none !important;
    border-radius: 10px;
    padding: 14px 28px;
    font-size: 15px; font-weight: 700;
    cursor: pointer;
    text-align: center;
    text-decoration: none !important;
    transition: background .25s, transform .15s, box-shadow .2s;
    letter-spacing: .2px;
    font-family: inherit;
    box-shadow: 0 4px 14px rgba(26,71,49,.3);
    -webkit-appearance: none;
    line-height: 1.4;
}
.tas-btn-submit:hover:not(:disabled) {
    background: linear-gradient(135deg, var(--tas-gold-dk) 0%, var(--tas-gold) 100%) !important;
    color: #1a1a1a !important;
    transform: translateY(-2px);
    box-shadow: 0 6px 20px rgba(245,158,11,.35);
}
.tas-btn-submit:active:not(:disabled) { transform: translateY(0); }
.tas-btn-submit:disabled { opacity: .55; cursor: not-allowed !important; }

/* ════════════════════════════════════════════════════
   SIDEBAR INFOS
   ════════════════════════════════════════════════════ */
.tas-sidebar { display: block; }
.tas-info-box {
    background: var(--tas-card); border: 1px solid var(--tas-border);
    border-radius: var(--tas-radius); padding: 16px 18px;
    box-shadow: var(--tas-shadow); margin-bottom: 14px;
}
.tas-info-box h3 { margin: 0 0 9px !important; font-size: 13px !important; font-weight: 700 !important; color: var(--tas-text) !important; }
.tas-info-box p  { margin: 0 !important; font-size: 13px; color: var(--tas-muted); line-height: 1.6; }
.tas-info-box a  { color: var(--tas-green) !important; font-weight: 600; text-decoration: none !important; }
.tas-info-box a:hover { text-decoration: underline !important; }
.tas-info-box ul { margin: 0 !important; padding-left: 18px !important; list-style: disc !important; }
.tas-info-box li { font-size: 13px; color: var(--tas-muted); margin-bottom: 5px !important; line-height: 1.5; display: list-item !important; }
.tas-info-box li strong { color: var(--tas-text); }

/* ════════════════════════════════════════════════════
   BOUTONS GÉNÉRAUX
   ════════════════════════════════════════════════════ */
.tas-btn-primary {
    display: inline-flex; align-items: center; gap: 6px;
    background: linear-gradient(135deg, var(--tas-green), var(--tas-green-md));
    color: #fff !important; border: none !important; border-radius: 8px;
    padding: 10px 22px; font-size: 13px; font-weight: 700; text-decoration: none !important;
    cursor: pointer; transition: background .25s, transform .15s; font-family: inherit;
    box-shadow: 0 2px 10px rgba(26,71,49,.2);
}
.tas-btn-primary:hover {
    background: linear-gradient(135deg, var(--tas-gold-dk), var(--tas-gold)) !important;
    color: #1a1a1a !important; transform: translateY(-1px); text-decoration: none !important;
}
.tas-btn-outline {
    display: inline-block; background: transparent; color: var(--tas-green) !important;
    border: 2px solid var(--tas-green-md) !important; border-radius: 7px;
    padding: 7px 16px; font-size: 12px; font-weight: 600; text-decoration: none !important;
    transition: all .2s;
}
.tas-btn-outline:hover { background: #f0fdf4 !important; text-decoration: none !important; }

/* ════════════════════════════════════════════════════
   MES TICKETS
   ════════════════════════════════════════════════════ */
.tas-tickets-header {
    display: flex; align-items: center; justify-content: flex-end;
    margin-bottom: 18px;
}
.tas-ticket-list { width: 100%; }
.tas-ticket-item {
    background: var(--tas-card); border: 2px solid var(--tas-border);
    border-radius: var(--tas-radius); padding: 16px 20px; margin-bottom: 10px;
    display: flex; align-items: center; justify-content: space-between; gap: 14px;
    transition: border-color .2s, box-shadow .2s;
    box-shadow: var(--tas-shadow);
}
.tas-ticket-item:hover { border-color: var(--tas-green-md); box-shadow: 0 6px 20px rgba(0,0,0,.09); }
.ticket-left  { display: flex; align-items: flex-start; gap: 12px; flex: 1; min-width: 0; }
.ticket-id    { font-weight: 800; color: var(--tas-green) !important; font-size: 14px; flex-shrink: 0; }
.ticket-info  { flex: 1; min-width: 0; }
.ticket-top   { margin-bottom: 5px; display: flex; align-items: center; gap: 7px; flex-wrap: wrap; }
.ticket-preview { font-size: 12px; color: var(--tas-muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; max-width: 380px; }
.ticket-subject { font-size: 12px; color: var(--tas-muted); font-style: italic; }
.ticket-right { display: flex; align-items: center; gap: 7px; flex-wrap: wrap; justify-content: flex-end; flex-shrink: 0; }
.ticket-time  { font-size: 11px; color: var(--tas-muted); }
.badge-new-reply { background: #dcfce7; color: #15803d; border-radius: 20px; padding: 2px 9px; font-size: 11px; font-weight: 700; }

/* Badges */
.status-badge, .priority-badge, .cat-badge {
    display: inline-block; border-radius: 20px; padding: 2px 10px; font-size: 11px; font-weight: 700;
}
.status-nouveau  { background:#dbeafe; color:#1d4ed8; }
.status-en_cours { background:#fef9c3; color:#a16207; }
.status-repondu  { background:#dcfce7; color:#15803d; }
.status-archive  { background:#f1f5f9; color:#64748b; }
.priority-urgent { background:#fee2e2; color:#b91c1c; }
.cat-badge { background: #f59e0b !important; color: #fff !important; border: 1px solid #d97706 !important; font-weight: 700; letter-spacing: .3px; }

/* Empty */
.tas-empty-tickets {
    text-align: center; padding: 56px 24px;
    background: var(--tas-card); border: 2px dashed var(--tas-border);
    border-radius: var(--tas-radius);
}
.empty-icon { font-size: 48px; display: block; margin-bottom: 14px; }
.tas-empty-tickets h3 { margin: 0 0 8px !important; font-size: 18px !important; }
.tas-empty-tickets p { font-size: 14px; color: var(--tas-muted); margin-bottom: 18px !important; }

/* ════════════════════════════════════════════════════
   CONVERSATION
   ════════════════════════════════════════════════════ */
.tas-conversation-thread {
    background: var(--tas-card); border: 1px solid var(--tas-border);
    border-radius: var(--tas-radius); padding: 22px;
    margin-bottom: 18px; box-shadow: var(--tas-shadow);
    width: 100%;
}
.tas-msg-bubble { display: flex; gap: 12px; align-items: flex-start; margin-bottom: 18px; }
.tas-msg-bubble:last-child { margin-bottom: 0; }
.bubble-admin   { flex-direction: row-reverse; }
.bubble-avatar img { width: 40px; height: 40px; border-radius: 50%; flex-shrink: 0; }
.admin-avatar-circle {
    width: 40px; height: 40px; flex-shrink: 0;
    background: linear-gradient(135deg, var(--tas-green), var(--tas-green-md));
    border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 18px;
}
.bubble-content {
    flex: 1; max-width: 80%;
    background: var(--tas-bg); border: 1px solid var(--tas-border);
    border-radius: 14px; padding: 12px 16px;
}
.bubble-admin .bubble-content { background: linear-gradient(135deg,#f0fdf4,#ecfdf5); border-color: #bbf7d0; }
.bubble-header { display: flex; align-items: center; gap: 8px; margin-bottom: 6px; }
.bubble-header strong { font-size: 13px; font-weight: 700; color: var(--tas-text); }
.bubble-date { font-size: 11px; color: var(--tas-muted); }
.bubble-text { font-size: 13px; color: var(--tas-text); line-height: 1.65; }
.tas-empty-thread { text-align: center; color: var(--tas-muted); font-size: 14px; padding: 20px 0; }

.tas-user-reply-card {
    background: var(--tas-card); border: 1px solid var(--tas-border);
    border-radius: var(--tas-radius); padding: 20px; box-shadow: var(--tas-shadow);
}
.tas-user-reply-card h4 { margin: 0 0 10px !important; font-size: 12px !important; font-weight: 700 !important; color: var(--tas-muted) !important; text-transform: uppercase; letter-spacing: .5px; }
.tas-user-reply-card textarea {
    display: block; width: 100%;
    background: var(--tas-bg); border: 2px solid var(--tas-border);
    color: var(--tas-text); border-radius: 8px; padding: 11px 13px;
    font-size: 14px; font-family: inherit; resize: vertical; outline: none;
    transition: border-color .2s; min-height: 90px;
}
.tas-user-reply-card textarea:focus { border-color: var(--tas-green-md); box-shadow: 0 0 0 3px rgba(45,106,79,.1); background: #fff; }
.reply-footer { display: flex; align-items: center; justify-content: space-between; margin-top: 10px; }
.tas-archived-notice {
    text-align: center; padding: 14px; background: var(--tas-bg);
    border-radius: 8px; color: var(--tas-muted); font-size: 13px; margin-top: 14px;
    border: 1px dashed var(--tas-border);
}
.tas-archived-notice a { color: var(--tas-green) !important; font-weight: 600; }

/* Login */
.tas-login-notice {
    text-align: center; padding: 56px 24px;
    background: var(--tas-card); border: 1px solid var(--tas-border);
    border-radius: var(--tas-radius); max-width: 420px; margin: 40px auto;
    box-shadow: var(--tas-shadow);
}
.lock-icon { font-size: 48px; display: block; margin-bottom: 14px; }
.tas-login-notice h3 { margin: 0 0 8px !important; font-size: 18px !important; font-weight: 700 !important; }
.tas-login-notice p { font-size: 14px; color: var(--tas-muted); margin-bottom: 18px !important; }

/* ════════════════════════════════════════════════════
   FAQ PUBLIQUE
   ════════════════════════════════════════════════════ */
.tas-faq-search-wrap { max-width: 480px; margin: 20px auto 0; }
.tas-faq-search {
    display: block; width: 100%;
    background: rgba(255,255,255,.15); border: 2px solid rgba(255,255,255,.3);
    color: #fff; border-radius: 10px; padding: 12px 18px;
    font-size: 15px; font-family: inherit; outline: none;
    transition: border-color .2s, background .2s;
}
.tas-faq-search:focus { border-color: rgba(255,255,255,.65); background: rgba(255,255,255,.2); }
.tas-faq-search::placeholder { color: rgba(255,255,255,.55); }

.tas-faq-body { max-width: 800px; margin: 28px auto 0; padding-bottom: 48px; }
.tas-faq-filters { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 24px; }
.tas-faq-filter {
    background: var(--tas-card); border: 2px solid var(--tas-border); color: var(--tas-muted);
    border-radius: 20px; padding: 5px 16px; font-size: 13px; font-weight: 600;
    cursor: pointer; transition: all .2s; font-family: inherit; display: inline-flex; align-items: center; gap: 5px;
}
.tas-faq-filter:hover  { border-color: var(--tas-green-md); color: var(--tas-green); }
.tas-faq-filter.active { background: var(--tas-green); border-color: var(--tas-green); color: #fff; }
.filter-count { background: rgba(255,255,255,.22); border-radius: 10px; padding: 1px 6px; font-size: 10px; }

.tas-faq-section { margin-bottom: 30px; }
.faq-section-title { font-size: 15px; font-weight: 700; color: var(--tas-text); margin: 0 0 12px !important; display: flex; align-items: center; gap: 7px; padding-bottom: 10px; border-bottom: 2px solid var(--tas-border); }
.faq-items { width: 100%; }
.faq-item { background: var(--tas-card); border: 1px solid var(--tas-border); border-radius: 10px; margin-bottom: 8px; transition: border-color .2s; box-shadow: 0 1px 4px rgba(0,0,0,.04); }
.faq-item:hover { border-color: var(--tas-green-lt); }
.faq-question {
    display: flex; align-items: center; gap: 12px;
    width: 100%; background: none; border: none; color: var(--tas-text);
    font-size: 14px; font-weight: 600; text-align: left; padding: 14px 18px;
    cursor: pointer; font-family: inherit; transition: background .15s;
}
.faq-question:hover { background: var(--tas-green-md); color: #fff; }
.faq-question:hover .faq-chevron { background: rgba(255,255,255,.2); color: #fff; }
.faq-question[aria-expanded="true"] { background: #f0fdf4; color: var(--tas-green); }
.faq-q-text { flex: 1; white-space: normal; word-break: break-word; overflow-wrap: anywhere; }
/* Meta membre dans la question */
.faq-q-meta { display: flex; align-items: center; gap: 8px; flex-shrink: 0; }
.faq-q-avatar { width: 32px; height: 32px; border-radius: 50%; object-fit: cover; border: 2px solid var(--tas-green-lt); }
.faq-q-avatar-initial { width: 32px; height: 32px; border-radius: 50%; background: var(--tas-green-md); color: #fff; font-size: 13px; font-weight: 700; display: flex; align-items: center; justify-content: center; flex-shrink: 0; border: 2px solid var(--tas-green-lt); }
.faq-q-pseudo { font-size: 12px; font-weight: 600; color: var(--tas-green-md); white-space: nowrap; }
.faq-question:hover .faq-q-pseudo { color: rgba(255,255,255,.85); }
.faq-chevron { width: 24px; height: 24px; flex-shrink: 0; background: var(--tas-bg); border-radius: 50%; display: flex; align-items: center; justify-content: center; font-size: 9px; color: var(--tas-muted); transition: transform .25s, background .2s; }
.faq-question[aria-expanded="true"] .faq-chevron { transform: rotate(180deg); background: #dcfce7; color: var(--tas-green); }
.faq-answer[hidden] { display: none; }
.faq-answer { border-top: 1px solid var(--tas-border); }
.faq-answer-inner { padding: 15px 18px; font-size: 14px; color: var(--tas-muted); line-height: 1.7; background: var(--tas-bg); border-top: 3px solid var(--tas-green-lt); }
/* Badge réponse équipe */
.faq-answer-by { margin-bottom: 10px; }
.faq-answer-badge { display: inline-flex; align-items: center; gap: 5px; background: var(--tas-green); color: #fff !important; font-size: 11px; font-weight: 700; padding: 3px 10px; border-radius: 20px; }
.faq-answer-content { color: var(--tas-text); }
.faq-answer-content p { margin: 0 0 10px !important; }
.faq-answer-content strong, .faq-answer-content b { font-weight: 700; }
.faq-answer-content a { color: var(--tas-green-md); text-decoration: underline; }
.faq-answer-content ul, .faq-answer-content ol { padding-left: 20px !important; margin: 8px 0 !important; }
.faq-answer-content li { display: list-item !important; margin-bottom: 4px !important; }
.tas-faq-noresult { text-align: center; padding: 32px 20px; color: var(--tas-muted); font-size: 14px; background: var(--tas-bg); border: 2px dashed var(--tas-border); border-radius: var(--tas-radius); }
.tas-faq-cta { text-align: center; padding: 40px 20px; margin-top: 36px; background: linear-gradient(135deg,#f0fdf4,#ecfdf5); border: 1px solid var(--tas-border); border-radius: var(--tas-radius); box-shadow: var(--tas-shadow); }
.tas-faq-cta h3 { margin: 0 0 8px !important; font-size: 20px !important; font-weight: 700 !important; color: var(--tas-text) !important; }
.tas-faq-cta p  { font-size: 15px; color: var(--tas-muted); margin-bottom: 18px !important; }

/* ════════════════════════════════════════════════════
   RESPONSIVE
   ════════════════════════════════════════════════════ */

/* Tablette — sidebar passe dessous en deux colonnes */
@media (max-width: 820px) {
    .tas-form-col {
        float: none;
        width: 100%;
        padding-right: 0;
        margin-bottom: 20px;
    }
    .tas-sidebar {
        float: none;
        width: 100%;
        display: grid;
        grid-template-columns: 1fr 1fr;
        gap: 12px;
    }
    .tas-info-box { margin-bottom: 0; }
}

/* Mobile */
@media (max-width: 540px) {
    .tas-hero-fullwidth { padding: 34px 14px 28px; }
    .tas-hero-title  { font-size: 22px; }
    .tas-hero-sub    { font-size: 13px; }
    .tas-hero-badges { flex-direction: column; align-items: center; }
    .tas-form-card   { padding: 18px 14px; }
    .tas-sidebar     { grid-template-columns: 1fr; }
    .tas-ticket-item { flex-direction: column; align-items: flex-start; gap: 10px; }
    .ticket-right    { width: 100%; justify-content: flex-start; }
    .tas-msg-bubble, .bubble-admin { flex-direction: column; }
    .bubble-content  { max-width: 100%; }
    .reply-footer    { flex-direction: column; align-items: flex-end; gap: 8px; }
    .tas-faq-body    { padding-bottom: 28px; }
    .faq-section-title { font-size: 14px; }
}